Abstract
One large multi-market study recently confirmed that people are more satisfied in HMOs than they are in other types of health plans--and the results have nothing to do with health status. Here's a look at what drives HMO member satisfaction.
MeSH terms
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Data Collection
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Fee-for-Service Plans / standards
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Fee-for-Service Plans / statistics & numerical data
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Health Maintenance Organizations / standards*
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Health Maintenance Organizations / statistics & numerical data
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Health Status
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Patient Satisfaction / statistics & numerical data*
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Planning Techniques
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Preferred Provider Organizations / standards
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Preferred Provider Organizations / statistics & numerical data
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United States
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Urban Population