What members want

HMO. 1995 Mar-Apr;36(2):21-4.

Abstract

One large multi-market study recently confirmed that people are more satisfied in HMOs than they are in other types of health plans--and the results have nothing to do with health status. Here's a look at what drives HMO member satisfaction.

Publication types

  • Comparative Study

MeSH terms

  • Data Collection
  • Fee-for-Service Plans / standards
  • Fee-for-Service Plans / statistics & numerical data
  • Health Maintenance Organizations / standards*
  • Health Maintenance Organizations / statistics & numerical data
  • Health Status
  • Patient Satisfaction / statistics & numerical data*
  • Planning Techniques
  • Preferred Provider Organizations / standards
  • Preferred Provider Organizations / statistics & numerical data
  • United States
  • Urban Population