A community-based program evaluation of community competency trainings

J Assoc Nurses AIDS Care. 2010 May-Jun;21(3):240-55. doi: 10.1016/j.jana.2009.12.007. Epub 2010 Mar 19.

Abstract

Transgender and gender-nonconforming individuals encounter a multitude of barriers to accessing clinically and culturally competent health care. One strategy to increase the quality and competence of care delivery is workplace trainings. This study describes a community-based program for the evaluation of this type of training. Using a mixed-methods approach, the research team assessed the effectiveness of three competency trainings administered by a local nonprofit organization in the Northwest United States. Quantitative data indicated a significant shift in self-assessed knowledge associated with completion of the training. Qualitative data confirmed this result and revealed a number of important themes about the effect of the trainings on providers and their ability to implement knowledge and skills in practice. Clinical considerations are proposed for providers who seek similar trainings and who aim to increase clinical and cultural competency in delivering care to transgender and gender-nonconforming patients and clients.

Publication types

  • Evaluation Study

MeSH terms

  • Adult
  • Aged
  • Attitude of Health Personnel*
  • Clinical Competence
  • Community-Based Participatory Research
  • Cultural Competency* / education
  • Cultural Competency* / organization & administration
  • Curriculum
  • Educational Measurement
  • Female
  • Health Knowledge, Attitudes, Practice
  • Homosexuality* / psychology
  • Humans
  • Inservice Training / organization & administration*
  • Male
  • Middle Aged
  • Northwestern United States
  • Organizations, Nonprofit
  • Program Evaluation
  • Qualitative Research
  • Self Efficacy*
  • Transsexualism* / psychology
  • Transsexualism* / therapy