Training a patient safety work force: the patient safety improvement corps

Health Serv Res. 2009 Apr;44(2 Pt 2):701-16. doi: 10.1111/j.1475-6773.2008.00927.x.

Abstract

Objective: Evaluate short-term effects of the Patient Safety Improvement Corps (PSIC), an Agency for Healthcare Research and Quality–sponsored program to train state teams in patient safety skills/tools, to assess its contribution to building a national infrastructure supporting effective patient safety practices.

Data source: Self-reported information gathered from (1) group interviews at the end of each year; (2) individual telephone interviews 1 year later; (3) faxed information forms 2 years later.

Study design: Program evaluation of immediate and short-term process and impact (use of skills/tools, information sharing, changes in practice).

Data collection: Semistructured interviews; faxed forms.

Principal findings: One year after training, approximately half of Year 1 and 2 state agency representatives reported they had initiated or modified legislation to strengthen safe practices, and modified adverse event oversight procedures. Approximately three-quarters of hospital representatives said training contributed to modifications to adverse event oversight procedures and promotion of patient safety culture. Two years posttraining, approximately three-quarters of Year 1 trainees said they continued to use many skills/tools.

Conclusions: The PSIC contributed to building a national infrastructure supporting effective patient safety practices. Expanded training is needed to reach a larger fraction of the population for which this training is important.

Publication types

  • Research Support, U.S. Gov't, P.H.S.

MeSH terms

  • Health Care Surveys / statistics & numerical data
  • Humans
  • Information Dissemination
  • Medical Errors / prevention & control
  • Medical Errors / statistics & numerical data*
  • Outcome and Process Assessment, Health Care
  • Patient Education as Topic / organization & administration*
  • Program Evaluation
  • Quality Assurance, Health Care / organization & administration*
  • Quality Improvement / organization & administration*
  • Retrospective Studies
  • Safety Management / organization & administration*
  • Surveys and Questionnaires
  • United States / epidemiology
  • United States Agency for Healthcare Research and Quality