Lessons in translation: insights from a collaboration integrating community health workers into diabetes care

J Ambul Care Manage. 2013 Apr-Jun;36(2):156-65. doi: 10.1097/JAC.0b013e31827fb325.

Abstract

Beginning in 2007, a community health center and a community health worker organization collaborated on a community health worker initiative to improve diabetes outcomes among underserved communities. Despite a shared vision, the initiative ended prematurely because of a number of unexpected collaborative challenges. This article describes the results of a qualitative investigation into these challenges. Through examples, we show how our collaborative difficulties were due to 3 interacting influences: logistics, participation, and institutional culture. We argue for the importance of institutional cultural competency in health care collaborations and provide recommendations for future collaborations that takes into account these 3 overarching influences.

Publication types

  • Research Support, Non-U.S. Gov't

MeSH terms

  • Community Health Workers*
  • Cooperative Behavior*
  • Delivery of Health Care, Integrated*
  • Diabetes Mellitus, Type 2 / therapy*
  • Efficiency, Organizational*
  • Humans
  • Medically Underserved Area
  • Mental Health
  • Organizational Culture
  • Qualitative Research