Satisfaction with electronic health records is associated with job satisfaction among primary care physicians

Christine D Jones; George M Holmes; Sarah E Lewis; Kristie W Thompson; Samuel Cykert; Darren A DeWalt

doi:10.14236/jhi.v21i1.27

Satisfaction with electronic health records is associated with job satisfaction among primary care physicians

Inform Prim Care. 2013;21(1):18-20. doi: 10.14236/jhi.v21i1.27.

Authors

Christine D Jones¹, George M Holmes², Sarah E Lewis³, Kristie W Thompson⁴, Samuel Cykert⁵, Darren A DeWalt⁶

Affiliations

¹ Assistant Professor Hospital Medicine Group, Division of General Internal Medicine University of Colorado F782, 12401 E 17th Avenue, Aurora Denver, CO 80045, USA. christine.jones@ucdenver.edu.
² The Cecil G. Sheps Center for Health Services Research, University of North Carolina at Chapel Hill, Chapel Hill, NC 27514, USA; Department of Health Policy and Management, University of North Carolina at Chapel Hill, Chapel Hill, NC 27514, USA.
³ Department of Health Policy and Management, University of North Carolina at Chapel Hill, Chapel Hill, NC 27514, USA.
⁴ The Cecil G. Sheps Center for Health Services Research, University of North Carolina at Chapel Hill, Chapel Hill, NC 27514, USA.
⁵ Division of General Internal Medicine and Clinical Epidemiology, University of North Carolina at Chapel Hill, Chapel Hill, NC 27514, USA.
⁶ The Cecil G. Sheps Center for Health Services Research, University of North Carolina at Chapel Hill, Chapel Hill, NC 27514, USA; Division of General Internal Medicine and Clinical Epidemiology, University of North Carolina at Chapel Hill, Chapel Hill, NC 27514, USA.

PMID: 24629652
DOI: 10.14236/jhi.v21i1.27

Abstract

Objective: To evaluate the association between electronic health record (EHR) satisfaction and job satisfaction in primary care physicians (PCPs).

Method: Cross-sectional survey of PCPs at 825 primary care practices in North Carolina.

Results: Surveys were returned from 283 individuals across 214 practices (26% response rate for practices), of whom 122 were physicians with EHRs and no missing information. We found that for each point increase in EHR satisfaction, job satisfaction increased by ∼0.36 points both in an unadjusted and an adjusted model (β 0.359 unadjusted, 0.361 adjusted; p < 0.001 for both models).

Conclusion: We found that EHR satisfaction was associated with job satisfaction in a cross-sectional survey of PCPs. Our conclusions are limited by suboptimum survey response rate, but if confirmed may have substantial implications for how EHR vendors develop their product to support the needs of PCPs.

Publication types

Research Support, N.I.H., Extramural
Research Support, Non-U.S. Gov't

MeSH terms

Attitude to Computers*
Cross-Sectional Studies
Electronic Health Records*
Female
Humans
Job Satisfaction*
Male
North Carolina
Physicians, Primary Care / psychology*
Surveys and Questionnaires

Abstract

Publication types

MeSH terms

Grants and funding