Use of Self-Service Query Tools Varies by Experience and Research Knowledge

Stud Health Technol Inform. 2015:216:1023.

Abstract

The lack of understanding of user experience with self-service query tools is a barrier to designing effective query tools and is what propelled this study. User actions were documented and transformed into networks of actions for qualitative analysis. Proficient use of self-service query tools requires significant technical experience. To decrease the user learning curve, additional user education is necessary for novice users.

Publication types

  • Research Support, N.I.H., Extramural

MeSH terms

  • Biomedical Research / statistics & numerical data*
  • Computer Literacy / statistics & numerical data
  • Electronic Health Records / statistics & numerical data*
  • Health Knowledge, Attitudes, Practice*
  • Professional Competence / statistics & numerical data*
  • Software / statistics & numerical data*
  • Translational Research, Biomedical / statistics & numerical data
  • Utilization Review
  • Web Browser / statistics & numerical data*