Quality Measures for Dialysis: Time for a Balanced Scorecard

Clin J Am Soc Nephrol. 2016 Feb 5;11(2):363-8. doi: 10.2215/CJN.06010615. Epub 2015 Aug 27.

Abstract

Recent federal legislation establishes a merit-based incentive payment system for physicians, with a scorecard for each professional. The Centers for Medicare and Medicaid Services evaluate quality of care with clinical performance measures and have used these metrics for public reporting and payment to dialysis facilities. Similar metrics may be used for the future merit-based incentive payment system. In nephrology, most clinical performance measures measure processes and intermediate outcomes of care. These metrics were developed from population studies of best practice and do not identify opportunities for individualizing care on the basis of patient characteristics and individual goals of treatment. The In-Center Hemodialysis (ICH) Consumer Assessment of Healthcare Providers and Systems (CAHPS) survey examines patients' perception of care and has entered the arena to evaluate quality of care. A balanced scorecard of quality performance should include three elements: population-based best clinical practice, patient perceptions, and individually crafted patient goals of care.

Keywords: clinical performance measures; dialysis; quality of life.

Publication types

  • Review

MeSH terms

  • Access to Information
  • Health Care Costs
  • Health Care Surveys
  • Humans
  • Kidney Failure, Chronic / diagnosis
  • Kidney Failure, Chronic / economics
  • Kidney Failure, Chronic / therapy*
  • Patient Satisfaction
  • Patient-Centered Care / economics
  • Patient-Centered Care / standards*
  • Practice Guidelines as Topic / standards
  • Practice Patterns, Physicians' / standards
  • Process Assessment, Health Care / economics
  • Process Assessment, Health Care / standards*
  • Quality Improvement / economics
  • Quality Improvement / standards*
  • Quality Indicators, Health Care / economics
  • Quality Indicators, Health Care / standards*
  • Reimbursement, Incentive
  • Renal Dialysis / adverse effects
  • Renal Dialysis / economics
  • Renal Dialysis / standards*
  • Treatment Outcome