Using the Patient Safety Huddle as a Tool for High Reliability

Steven D Brass; Garry Olney; Richard Glimp; Anne Lemaire; Mary Kingston

doi:10.1016/j.jcjq.2017.10.004

Using the Patient Safety Huddle as a Tool for High Reliability

Jt Comm J Qual Patient Saf. 2018 Apr;44(4):219-226. doi: 10.1016/j.jcjq.2017.10.004.

Authors

Steven D Brass, Garry Olney, Richard Glimp, Anne Lemaire, Mary Kingston

PMID: 29579447
DOI: 10.1016/j.jcjq.2017.10.004

Abstract

A Patient Safety Huddle was developed at a community hospital (Providence Little Company of Mary Medical Center, San Pedro, California) through consultation with key stakeholders. The goal was to become a high reliability organization by improving communication across different departments, troubleshooting operational problems, focusing on safety and quality metrics, and reporting unusual occurrences. The Patient Safety Huddle involved executives in development and implementation, respect for employee time, ensuring accountability, and empowering frontline staff to foresee and deal with safety issues. The current template of the Patient Safety Huddle agenda and the Documentation Tools used to address patient safety issues are provided.

MeSH terms

Awareness
Communication
Cooperative Behavior
Documentation
Empowerment
Hospitals, Community / organization & administration*
Hospitals, Community / standards
Humans
Organizational Culture*
Patient Safety / standards*
Quality of Health Care / organization & administration*
Quality of Health Care / standards
Reproducibility of Results