Nurse managers coping strategies for crisis management: qualitative systematic review

Lucia Filomeno; Eartha Agatha Feller; Federica Raimondi; Sofia Di Mario

doi:10.1016/j.enfcle.2024.04.006

Nurse managers coping strategies for crisis management: qualitative systematic review

Enferm Clin (Engl Ed). 2024 Apr 18:S2445-1479(24)00030-4. doi: 10.1016/j.enfcle.2024.04.006. Online ahead of print.

Authors

Lucia Filomeno¹, Eartha Agatha Feller², Federica Raimondi², Sofia Di Mario³

Affiliations

¹ Department of Biomedicine and Prevention, Tor Vergata University of Rome, Rome, Italy.
² Department of Public Health and Infectious Diseases, Sapienza University of Rome, Rome, Italy.
³ Department of Public Health and Infectious Diseases, Sapienza University of Rome, Rome, Italy. Electronic address: sofia.dimario@uniroma1.it.

PMID: 38642838
DOI: 10.1016/j.enfcle.2024.04.006

Abstract

Stressor-related disorders are a growing issue for both the individual and the organizations. The aim of the study was to analyze the strategies used by nurse managers to face crises. A systematic review of the literature, including qualitative studies was performed. Data were analyzed using framework-based synthesis and summarized into domains. Quality was evaluated using the JBI QARI Checklist. 10 studies met the inclusion criteria. Data collection was based on interviews, followed by questionnaires and focus groups. Good communication, organizational commitment and emotional support were the principal domains. Institutions should support nurse managers to cope with stress and make suggestions for adaptations.

Keywords: Coping strategies; Crisis management; Enfermera gestora; Estrategias de afrontamiento; Estrés; Gestión de crisis; Nurse manager; Stress.