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Washington DL, Shekelle PG, Stevens CD.Washington DL, et al. Among authors: stevens cd.Jt Comm J Qual Improv. 2000 Feb;26(2):87-100. doi: 10.1016/s1070-3241(00)26007-0.Jt Comm J Qual Improv. 2000.PMID: 10672506