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Devers KJ, Shortell SM, Gillies RR, Anderson DA, Mitchell JB, Erickson KL.Devers KJ, et al. Among authors: shortell sm.Health Care Manage Rev. 1994 Summer;19(3):7-20.Health Care Manage Rev. 1994.PMID: 7822193
Shortell SM, Gillies RR, Anderson DA, Erickson KM, Mitchell JB.Shortell SM, et al.Health Forum J. 2000 Nov-Dec;43(6):35-9.Health Forum J. 2000.PMID: 11186660No abstract available.