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Mangione-Smith R, Onstad K, Wong L, Roski J.Mangione-Smith R, et al.Jt Comm J Qual Saf. 2003 Jan;29(1):27-36. doi: 10.1016/s1549-3741(03)29004-3.Jt Comm J Qual Saf. 2003.PMID: 12528571