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DesRoches CM, Barrett KA, Harvey BE, Kogan R, Reschovsky JD, Landon BE, Casalino LP, Shortell SM, Rich EC.DesRoches CM, et al. Among authors: rich ec.J Gen Intern Med. 2015 Aug;30 Suppl 3(Suppl 3):S595-601. doi: 10.1007/s11606-015-3380-9.J Gen Intern Med. 2015.PMID: 26105676Free PMC article.